Problem: The battery life is too short - the battery runs out quickly! This is a new phone, too!
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Solution 1:
Different phones have wildly different battery needs. Generally speaking, the bigger the screen and the more functions in use (e.g. bluetooth, wifi, gps etc), the faster your battery will run down. Google "Typical Battery life" for your phone and see what other people are getting. If you are getting much (more than about 40%) worse battery life and you have turned off all unnecessary applications, functions and services, your phone may have other issues and you should contact the manufacturer / your retailer to investigate further. 0 out of 0 people found this solution helpful.
Problem: I dropped my phone in water and now it's off. What do I do?
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Solution 1:
Cut the power. Do this now. Don't turn it on.
In an ideal world, you would remove the battery to make sure there is no power going through the phone. The two main types of damage you are likely to do to your phone if it's been exposed to water are: (1) Short circuit - power running though the phone could short circuit the electrical components inside. Cut the power immediately to minimise this risk. (2) Corrosion - the internals of the phone are not designed to come into contact with water and are likely to corrode more quickly. But there's not a lot you can do about this.
Best advice, remove the power and leave it a good, long time (days and days, not hours and hours) before you turn the phone on. If you are lucky and you cut the power in time, you might get away with it. Pour away any water you can that's trapped inside, then give the rest of the water enough time to evaporate away. 0 out of 0 people found this solution helpful.
Solution 1:
Do a hard reset. Hold the power button down for ten seconds or so, or Google how to do a hard reset. 0 out of 0 people found this solution helpful.
Solution 1:
Have you checked how much storage space you have left? You might need to move some photos off your phone and onto your computer. 0 out of 0 people found this solution helpful.
Solution 1:
Obvious solution first - have you checked all of the different volume settings? Some phones have more than one volume setting and you might have to check the instructions to see if there are any other volume settings. If this is not the case, have you caused any damage to the speaker, by dropping the phone or inserting anything into the speaker? Check for signs of damage.
Also check the phone isn't in a silent mode or a do not disturb profile. 0 out of 0 people found this solution helpful.
Problem: How do I improve battery life? It's not very good at the moment.
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Solution 1:
Try to shut down applications and functions when you're not using them. Charge the battery to full, don't remove it before it's fully charged and try not to leave it plugged in for too long after it has reached 100%.
The screen is a massive user of battery life, so turning down the brightness setting will make a big difference. 0 out of 0 people found this solution helpful.
Problem: The phone keeps restarting randomly. I can't get anything done because I keep having to sort it out after my phone reboots.
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Solution 1:
There may be a few reasons for this. In a phone that had a removable memory card, I would say to take that out and try again without it (or reformat the card) but in this case I think it is possibly due to either (a) an application that is running in the background that is causing the reboot, or (b) a faulty component. For (a), try to shut down any applications that are currently running, particularly any that are new to your phone. For (b), try turning off all the additional functions on your phone and see if that stops the problem. If so, turn them on one by one until you find out what is the root of the problem. If not, feel how warm your phone is when it restarts - is it overheating? 0 out of 0 people found this solution helpful.
Problem: Can't connect to NetWork, and I try the SIM card in an other phone and it works?
Kaj
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Solution 1:
i have the same problem also it can not accept bluetooth(*the bluetooth is for dual sim & good with b25) *BUT* with both Lines activate one of two always there is false parametre & can not make NEW calls or it blocks both periodicly. 0 out of 0 people found this solution helpful.
Problem: Hello, I have a CAT B25 but on the other side told me that I hear muffled from microphone. Please help.
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Solution 1:
I noticed the same thing with a CAT B25 from a family member. They understand me crystal clear, but I only hear them muffled - unless they almost shout into the microphone. I took a look at the phone, tested recording the phone calls - both on the CAT itself, as well as on my smartphone. And then I tried the CAT's dictaphone, both in low quality (amr) and high quality (wav).
Guess, what I found: It's a CODEC SETTING problem - wav-files are crystal clear (read: The microphone works without problems), but amr (which is also the one used during phone calls) apparently is set to filter certain high frequencies and anything below a certain sound volume (in this case, this makes voice calls at normal talking levels muffled). This KIND of makes sense, since the CAT B25 is a phone actually meant for construction site workers (where it's so noisy, that people often have to yell into their phones). BUT, it was sold as a normal consumer product as well - so, it should be possible to customise such setting.
Sadly, it does not seem, like like there is currently any way to set miceophone sensitivity or customise any codec settings. I will send a mail to Caterpillar's customer service, and I urge everyone with a CAT phone to do so as well.
Ask them to make microphone sensitivity and codec settings customisable! This is a pure SOFTWARE problem, and it should be easy to solve it with a simple firmware update! 0 out of 0 people found this solution helpful.
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Problem: I cannot make or receive any phone calls. When I try to dial a number, an error appears saying "emergency number only" and won't let me connect. I already tried resetting the phone, didn't work. Help please!
Problem: Bluetooth Problem: When I try to pair my Cat B25 phone with the Ford Sync Audio System in my 2014 Ford Fiesta, everything seems to go ok in that the phone recognises the Sync system, and the car Audio system recognises the B25 phone, the PIN numbers match OK but when the phone tries to complete the pairing and connection, the connection fails.
Problem: Hello. I removed a battery from my CAT B25 to replace one of the sim-cards by another, and when I returned battery and switched on the phone, it is asked, on a display (this is the first time I see that) to input a phone password into the blank field. I never set any passwords before, not on the sim cards, nor on the phone, so it is very strange. I checked the manual and advices on net, found that factory code is 1122, tried, but it sad WRONG. And there's another problem - there is 8 places, I mean you can go up to 8 numbers to put as a password into the line. How is that? And what do I do now? Man who serviced the phone earlier doesn't know how to solve. You can not either do the factory reset 'cause that screen with the asked password can not be passed to go to the main manu and settings. PLEASE HELP! I need to use that phone badly, many imp. data are stored in it. Tnx!!
Even if your phone was advertised as being *free* on a contract, you are paying for it through your monthly payments and you have the same rights that you would had you bought any other electronic item - i.e. at least a year under the Sale of Goods Act.
You do not have to take what you are offered. Don't feel pressured into taking a phone you know nothing about. Check reviews online before you buy a new phone.
Make sure you understand how much you use your phone before you sign up to a new contract. If you only use 250 minutes a month, a 1,000 minute a month contract isn't going to be any good for you. Work out how much you need and look at plans around that amount.
Solutions suggested on this site are for informational purposes only; we accept no responsibility for any damage caused to your equipment as a result of following the advice shown here.
