Huawei Ascend P2 overview

Number of problems: 41

Number of solved problems: 24

Number of unsolved problems: 17

Problem resolution: 59%

Compared to other mobile phones:

Huawei Ascend P2: Likelihood of getting a solution

Excellent 
Ranking: 2nd out of 208
Most likely to get a solution:
HTC Salsa - problem resolution score of 100%
Least likely to get a solution:
Nokia Asha 206 - 8 out of 28 problems solved
Common problems with the Huawei Ascend P2
Unsolved problem list for the Huawei Ascend P2
(Click on a problem to comment or help)

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The wifi of my phone is not working anymore. It isn't turn off and turn on. How can I fix this?


Huawei ascend p2 turns Its self off and then wont turn on again. When I turn it on it comes up with Huawei ascend the network and then goes off. The only way I can it on is by plugging a charger in. Any help as how to stop it


There is no sound whenever I have an incoming calls.


Phone froze then turned off and now won't restart


apps crash; was only dragons world but now Gmail and yahoo mail are starting to crash, and the browser. The phone gets very hot when this happens, any ideas? I've put it on optimum to use all cores of the CPU....the P1 doesn't crash like this is it just P2s with problems?


apps crash; was only dragons world but now Gmail and yahoo mail are starting to crash, and the browser. The phone gets very hot when this happens, any ideas? I've put it on optimum to use all cores of the CPU....the P1 doesn't crash like this is it just P2s with problems?


All three of the buttons at the bottom of my phone (back, home, menu) don't work, neither does my back camera or the lights beneath it.


My Ascend p2 is on a permanent loop of reboot without managing to get as far as the home screen. Any ideas?


My Ascend p2 is on a permanent loop of reboot without managing to get as far as the home screen. Any ideas?


My Huawei Ascent P2 is having some sound problems, as just earlier I was listening to music and it suddenly stopped playing... It works with headphones in and fine with phone calls, but won't play music out loud or don't hear it switch on the volume is in full but don't hear anything unless the headphones are plugged in.



Solutions for the Huawei Ascend P2
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Problem: The battery life is too short - the battery runs out quickly! This is a new phone, too!

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Solution 1: Different phones have wildly different battery needs. Generally speaking, the bigger the screen and the more functions in use (e.g. bluetooth, wifi, gps etc), the faster your battery will run down. Google "Typical Battery life" for your phone and see what other people are getting. If you are getting much (more than about 40%) worse battery life and you have turned off all unnecessary applications, functions and services, your phone may have other issues and you should contact the manufacturer / your retailer to investigate further.
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Problem: I can't take any photos any more.

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Solution 1: Have you checked how much storage space you have left? You might need to move some photos off your phone and onto your computer.
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Problem: The speaker doesn't work.

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Solution 1: Obvious solution first - have you checked all of the different volume settings? Some phones have more than one volume setting and you might have to check the instructions to see if there are any other volume settings. If this is not the case, have you caused any damage to the speaker, by dropping the phone or inserting anything into the speaker? Check for signs of damage.

Also check the phone isn't in a silent mode or a do not disturb profile.
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Problem: How do I improve battery life? It's not very good at the moment.

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Solution 1: Try to shut down applications and functions when you're not using them. Charge the battery to full, don't remove it before it's fully charged and try not to leave it plugged in for too long after it has reached 100%.

The screen is a massive user of battery life, so turning down the brightness setting will make a big difference.
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Problem: Microphone malfunction.

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Solution 1: Check for a new software / firmware update for your phone. You might even have to do a factory reset if this doesn't work, but that is an absolute last resort.
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Problem: The screen has a strange purple tint. Is it broken?

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Solution 1: It's not necessarily broken. Perform a system (software) update and see if that fixes it.
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0 people also had this problem.

Problem: My huawei ascend p2's brightness keeps resetting every so often

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- Turn of smart backlight in display settings. Make sure a to brightness turned off
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Solution 1: this is a bug in the software, i believe its only resolvable by installing a newer firmware, as my P2 is german its impossible to fix.
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4 people also had this problem.

Problem: The power button on my Huawei Ascend P2 has stopped working. I have tried pressing it different ways, ie, by rocking it or pressing it heavily or softly to know effect. The only way to start the phone at present is by plugging in the charger.


There are 2 comments on this problem. Show/Hide
- This may sound rather stupid, but trying using your teeth, this is the only way I can get my P2 to turn on without a charger.
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- I have the same problem and with a few months to run on my contract I am using the workaround of carrying one of those portable powerbanks which I can use to bring it to life (just as you describe doing with the charger). The powerbank was only £10 from the supermarket and is not much bigger than a pen so easy to carry around.
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Solution 1: I have the same problem. It's only a short term solution but you can unlock the phone by double tapping the camera button and then pressing the home button. II
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0 people also had this problem.

Problem: Phone and message icons disappeared from home screen. Tried restart, forcible reboot and clearing cache - none of which have worked! Is there anything else I can try before trying factory reset?

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Solution 1: download , kit kat launcher from play store install it and set it to default , see if it makes any difference.
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0 people also had this problem.

Problem: some icons disappeared and i can't go onto them anymore n they're definietly not deleted, tried everything i could but nothing happened ? anyone know how to get those icons back ? e.g: browser, music, messages, contacts

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Solution 1: Go ahead on the Google play store, install the "kitkat launcher" your icons will come back , set this launcher as default.
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Jump to page: [1] [2] [3]
0 people also had this problem.

Problem: The wifi of my phone is not working anymore. It isn't turn off and turn on. How can I fix this?

There are 0 comments on this problem.

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2 people also had this problem.

Problem: Huawei ascend p2 turns Its self off and then wont turn on again. When I turn it on it comes up with Huawei ascend the network and then goes off. The only way I can it on is by plugging a charger in. Any help as how to stop it

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: There is no sound whenever I have an incoming calls.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



3 people also had this problem.

Problem: Phone froze then turned off and now won't restart

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: apps crash; was only dragons world but now Gmail and yahoo mail are starting to crash, and the browser. The phone gets very hot when this happens, any ideas? I've put it on optimum to use all cores of the CPU....the P1 doesn't crash like this is it just P2s with problems?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: apps crash; was only dragons world but now Gmail and yahoo mail are starting to crash, and the browser. The phone gets very hot when this happens, any ideas? I've put it on optimum to use all cores of the CPU....the P1 doesn't crash like this is it just P2s with problems?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



10 people also had this problem.

Problem: All three of the buttons at the bottom of my phone (back, home, menu) don't work, neither does my back camera or the lights beneath it.

There are 0 comments on this problem.

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3 people also had this problem.

Problem: My Ascend p2 is on a permanent loop of reboot without managing to get as far as the home screen. Any ideas?

There are 0 comments on this problem.

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4 people also had this problem.

Problem: My Ascend p2 is on a permanent loop of reboot without managing to get as far as the home screen. Any ideas?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My Huawei Ascent P2 is having some sound problems, as just earlier I was listening to music and it suddenly stopped playing... It works with headphones in and fine with phone calls, but won't play music out loud or don't hear it switch on the volume is in full but don't hear anything unless the headphones are plugged in.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



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