Huawei Ascend Y300 overview

Number of problems: 113

Number of solved problems: 15

Number of unsolved problems: 98

Problem resolution: 13%

Compared to other mobile phones:

Huawei Ascend Y300: Likelihood of getting a solution

Excellent 
Ranking: 38th out of 208
Most likely to get a solution:
HTC Salsa - problem resolution score of 100%
Least likely to get a solution:
Nokia Asha 206 - 8 out of 28 problems solved
Common problems with the Huawei Ascend Y300


Solutions for the Huawei Ascend Y300
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Problem: The battery life is too short - the battery runs out quickly! This is a new phone, too!

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Solution 1: Different phones have wildly different battery needs. Generally speaking, the bigger the screen and the more functions in use (e.g. bluetooth, wifi, gps etc), the faster your battery will run down. Google "Typical Battery life" for your phone and see what other people are getting. If you are getting much (more than about 40%) worse battery life and you have turned off all unnecessary applications, functions and services, your phone may have other issues and you should contact the manufacturer / your retailer to investigate further.
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Problem: I can't take any photos any more.

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Solution 1: Have you checked how much storage space you have left? You might need to move some photos off your phone and onto your computer.
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Problem: How do I improve battery life? It's not very good at the moment.

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Solution 1: Try to shut down applications and functions when you're not using them. Charge the battery to full, don't remove it before it's fully charged and try not to leave it plugged in for too long after it has reached 100%.

The screen is a massive user of battery life, so turning down the brightness setting will make a big difference.
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2 people also had this problem.

Problem: There is no audible text alert tone when a message comes through? the volume controls are all on max and silent is set to "Off". Can you please help

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- A query really, is Aeroplane mod on or off.
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Solution 1: You set a message tone just like on any other phone. I've done it on mine.
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1 person also had this problem.

Problem: How to answer the phone

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Solution 1: I had the same problem. You slide your finger from the middle of the screen to the "green phone" sign (on the right side, I think)to answer the call.
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Solution 2: The above is correct solution.
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2 people also had this problem.

Problem: just says emergency calls only all of a sudden. No signal for calls / texts / internet.

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Solution 1: I had the same problem... did a sim swap and it was sorted, for the most part.
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5 people also had this problem.

Problem: My phone is frozen and won't respond.

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- I have held the switch on or off buton for about 2 minutes and it still ain't done nothing but its siting on the huawei symbol
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Solution 1: Do a hard reset. Hold the power button down for ten seconds or so, or Google how to do a hard reset.
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1 person also had this problem.

Problem: The screen has a strange purple tint. Is it broken?

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Solution 1: It's not necessarily broken. Perform a system (software) update and see if that fixes it.
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2 people also had this problem.

Problem: The speaker doesn't work.

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Solution 1: Obvious solution first - have you checked all of the different volume settings? Some phones have more than one volume setting and you might have to check the instructions to see if there are any other volume settings. If this is not the case, have you caused any damage to the speaker, by dropping the phone or inserting anything into the speaker? Check for signs of damage.

Also check the phone isn't in a silent mode or a do not disturb profile.
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3 people also had this problem.

Problem: Huawei ascend y300's screen goes black making a call so cannot turn it off, will I have to pay for repair if sent back to Huawei, it's not 10 months old.

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Solution 1: Had the same problem, sent it back to Huawei just got it back upgraded too. I think it was faulty from buying it but thought it was me with it being my first smart phone, no I didn't pay anything it was about 7 months old.
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0 people also had this problem.

Problem: My Huawei y3 made writeprotected option for every micro sd cards I inserted.

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Problem: phone keeps bouncing me back out to home page can't do anything?

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Problem: I just bought a Y3 Huawei last Friday on sunday got the message saying terminal needs to cool off then it switches itself off so now it doesn't switch on. please advise.

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Problem: When I delete e mail's they keep re apearing.I have tried everything I can think of. Help needed please.

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Problem: When trying to send a sms text it changes to mms and when I change it back to sms and try to send it fails and reads transmission failure

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Problem: Keyboard not showing when I try to reply to text messages

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Problem: can ring out but not receive calls it rings but but i cannot hear any one

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Problem: hi bought a new Huawei y3 from argos on ee,set up ok only problem on start up it goes searching on ee then after 10 secs goes off,i can eventually get home page and the wi fi is ok,any ideas j rowlands

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Problem: when sending a text i get a circle arrow within a small square and red triangle with ! mark in the center

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Problem: After resetting my hauwei and turning it back on location service keep popping up on the screen, I cant really get much use of the phone

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