Blackberry Z10 overview

Number of problems: 14

Number of solved problems: 9

Number of unsolved problems: 5

Problem resolution: 64%

Compared to other mobile phones:

Blackberry Z10: Likelihood of getting a solution

 Not Very Good
Ranking: 163rd out of 208
Most likely to get a solution:
HTC Salsa - problem resolution score of 100%
Least likely to get a solution:
Nokia Asha 206 - 8 out of 28 problems solved
Common problems with the Blackberry Z10
Unsolved problem list for the Blackberry Z10
(Click on a problem to comment or help)

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My phone screen is very dark,I can't see properly in the sun unless I go in a dark room or shade. Help pliz.


Unable to open file after downloading app


After downloading apps,giving me Unable to open file for install.thanks


I was given a blackberry and i inserted my sim card and turn it on and did all necessary set up but after that an app came on saying i have completed all set up but i should try and learning how to open and close applications i tried to skip it but there wanst any way so i click continue and the app ask me to place my finger from the bottom of my screen and sly up the screen and when i did that the app said i should place my hard on the top of the screen and sly down but it didt stop it kept saying almost there that i should place my finger on the top infact it was la demo on how to open and close applications on my phone but dont know why it cant stoop and i have turn my phone on and off many time but when every i turn my phone on it goes bacjk to the same demo again and again so dont really know what to do please can some one help me


when i insert a battery in my blackberry z10 it goes on but it doesn't finish loading it only brings a red box battery low i have tried different batteries but still am facing the same problem plies help me


Blackberry idd password loss


I call and hear the other person but people can not hear me


over heating and battory drain fast charging slow and tamrature over then 39'd.c. what is problem in phone hardware of software. plz reply i m from india


Heloz well my BlackBerry z10 randomly shutting down and won't turn on when removing the battery I have to plug in the charger first. If there is any app that can help me with my phone problem please.....at first I thought it was because the phone heats up but recently found out that it even shut down without heating up...seriously a problem..need help for it.


My z10 shutdown after 60% battery



Solutions for the Blackberry Z10
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Problem: The battery life is too short - the battery runs out quickly! This is a new phone, too!

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Solution 1: Different phones have wildly different battery needs. Generally speaking, the bigger the screen and the more functions in use (e.g. bluetooth, wifi, gps etc), the faster your battery will run down. Google "Typical Battery life" for your phone and see what other people are getting. If you are getting much (more than about 40%) worse battery life and you have turned off all unnecessary applications, functions and services, your phone may have other issues and you should contact the manufacturer / your retailer to investigate further.
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Problem: I dropped my phone in water and now it's off. What do I do?

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Solution 1: Cut the power. Do this now. Don't turn it on.

In an ideal world, you would remove the battery to make sure there is no power going through the phone. The two main types of damage you are likely to do to your phone if it's been exposed to water are:
(1) Short circuit - power running though the phone could short circuit the electrical components inside. Cut the power immediately to minimise this risk.
(2) Corrosion - the internals of the phone are not designed to come into contact with water and are likely to corrode more quickly. But there's not a lot you can do about this.

Best advice, remove the power and leave it a good, long time (days and days, not hours and hours) before you turn the phone on. If you are lucky and you cut the power in time, you might get away with it. Pour away any water you can that's trapped inside, then give the rest of the water enough time to evaporate away.
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Problem: My phone is frozen and won't respond.

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Solution 1: Do a hard reset. Hold the power button down for ten seconds or so, or Google how to do a hard reset.
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Problem: I can't take any photos any more.

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Solution 1: Have you checked how much storage space you have left? You might need to move some photos off your phone and onto your computer.
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Problem: The speaker doesn't work.

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Solution 1: Obvious solution first - have you checked all of the different volume settings? Some phones have more than one volume setting and you might have to check the instructions to see if there are any other volume settings. If this is not the case, have you caused any damage to the speaker, by dropping the phone or inserting anything into the speaker? Check for signs of damage.

Also check the phone isn't in a silent mode or a do not disturb profile.
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Problem: How do I improve battery life? It's not very good at the moment.

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Solution 1: Try to shut down applications and functions when you're not using them. Charge the battery to full, don't remove it before it's fully charged and try not to leave it plugged in for too long after it has reached 100%.

The screen is a massive user of battery life, so turning down the brightness setting will make a big difference.
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Problem: Microphone malfunction.

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Solution 1: Check for a new software / firmware update for your phone. You might even have to do a factory reset if this doesn't work, but that is an absolute last resort.
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Problem: The screen has a strange purple tint. Is it broken?

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Solution 1: It's not necessarily broken. Perform a system (software) update and see if that fixes it.
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Problem: The phone keeps restarting randomly. I can't get anything done because I keep having to sort it out after my phone reboots.

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Solution 1: There may be a few reasons for this. In a phone that had a removable memory card, I would say to take that out and try again without it (or reformat the card) but in this case I think it is possibly due to either (a) an application that is running in the background that is causing the reboot, or (b) a faulty component. For (a), try to shut down any applications that are currently running, particularly any that are new to your phone. For (b), try turning off all the additional functions on your phone and see if that stops the problem. If so, turn them on one by one until you find out what is the root of the problem. If not, feel how warm your phone is when it restarts - is it overheating?
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Jump to page: [1] [2]
0 people also had this problem.

Problem: My phone screen is very dark,I can't see properly in the sun unless I go in a dark room or shade. Help pliz.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: Unable to open file after downloading app

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: After downloading apps,giving me Unable to open file for install.thanks

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: I was given a blackberry and i inserted my sim card and turn it on and did all necessary set up but after that an app came on saying i have completed all set up but i should try and learning how to open and close applications i tried to skip it but there wanst any way so i click continue and the app ask me to place my finger from the bottom of my screen and sly up the screen and when i did that the app said i should place my hard on the top of the screen and sly down but it didt stop it kept saying almost there that i should place my finger on the top infact it was la demo on how to open and close applications on my phone but dont know why it cant stoop and i have turn my phone on and off many time but when every i turn my phone on it goes bacjk to the same demo again and again so dont really know what to do please can some one help me

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: when i insert a battery in my blackberry z10 it goes on but it doesn't finish loading it only brings a red box battery low i have tried different batteries but still am facing the same problem plies help me

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: Blackberry idd password loss

There are 0 comments on this problem.

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0 people also had this problem.

Problem: I call and hear the other person but people can not hear me

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: over heating and battory drain fast charging slow and tamrature over then 39'd.c. what is problem in phone hardware of software. plz reply i m from india

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: Heloz well my BlackBerry z10 randomly shutting down and won't turn on when removing the battery I have to plug in the charger first. If there is any app that can help me with my phone problem please.....at first I thought it was because the phone heats up but recently found out that it even shut down without heating up...seriously a problem..need help for it.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: My z10 shutdown after 60% battery

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