LG G2 overview

Number of problems: 28

Number of solved problems: 10

Number of unsolved problems: 18

Problem resolution: 36%

Compared to other mobile phones:

LG G2: Likelihood of getting a solution

Excellent 
Ranking: 32nd out of 208
Most likely to get a solution:
HTC Salsa - problem resolution score of 100%
Least likely to get a solution:
Nokia Asha 206 - 8 out of 28 problems solved
Common problems with the LG G2
Unsolved problem list for the LG G2
(Click on a problem to comment or help)

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hi I have just updated my phone to 4.4.2 and for some reason I have no 4g like I had before am on Tesco any advice


My lg g2 keeps saying my earphones are in and i never even put an earphone in. I plugged one in and unplugged it and still says an earphone is in also my lg keeps saying my lcd is damaged and been trying to figure out a way to fix this problem ive all ready reset my phone about 2 or 3 times and still does not work


My lgg2 screen is a pretty purple and green and will not work. I can turn on and off, that's it.. Is there a way to do a hard shut down? There is no button of course. I tried pushing the down volume and on off button at the same and it turns off then turns on with the same purple screen. Is there anything I can do or do I need a new phone?


My LG G2 shows that I have 1 text message, but I have deleted them all. How do I clear the little red 1?


My lg g2 has been working perfectly fine up untill i was texting and it crashed, then it was turning back on and all i get is the lg screen then it crashes again, and again, and again then it will finally turn on but once i go to swipe it to use it it crashes again. why? PLEASE HELPPPP


My lg g2 has been working perfectly fine up untill i was texting and it crashed, then it was turning back on and all i get is the lg screen then it crashes again, and again, and again then it will finally turn on but once i go to swipe it to use it it crashes again. why? PLEASE HELPPPP


Lg G2 is overheating. Already tried resetting the phone, also tried a factory reset. Still overheats.


I dropped my LG G2 in water and now I can't touch some of the buttons.


When i call people or,they call me they can not here me but,i here them how can i fix that????


My phone date and time keeps going wrong. I tried to disabled automatic date and time , lock the default time zone, but dont seems to work.



Solutions for the LG G2
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Problem: The battery life is too short - the battery runs out quickly! This is a new phone, too!

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Solution 1: Different phones have wildly different battery needs. Generally speaking, the bigger the screen and the more functions in use (e.g. bluetooth, wifi, gps etc), the faster your battery will run down. Google "Typical Battery life" for your phone and see what other people are getting. If you are getting much (more than about 40%) worse battery life and you have turned off all unnecessary applications, functions and services, your phone may have other issues and you should contact the manufacturer / your retailer to investigate further.
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Problem: I dropped my phone in water and now it's off. What do I do?

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Solution 1: Cut the power. Do this now. Don't turn it on.

In an ideal world, you would remove the battery to make sure there is no power going through the phone. The two main types of damage you are likely to do to your phone if it's been exposed to water are:
(1) Short circuit - power running though the phone could short circuit the electrical components inside. Cut the power immediately to minimise this risk.
(2) Corrosion - the internals of the phone are not designed to come into contact with water and are likely to corrode more quickly. But there's not a lot you can do about this.

Best advice, remove the power and leave it a good, long time (days and days, not hours and hours) before you turn the phone on. If you are lucky and you cut the power in time, you might get away with it. Pour away any water you can that's trapped inside, then give the rest of the water enough time to evaporate away.
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Problem: I can't take any photos any more.

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Solution 1: Have you checked how much storage space you have left? You might need to move some photos off your phone and onto your computer.
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Problem: The speaker doesn't work.

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Solution 1: Obvious solution first - have you checked all of the different volume settings? Some phones have more than one volume setting and you might have to check the instructions to see if there are any other volume settings. If this is not the case, have you caused any damage to the speaker, by dropping the phone or inserting anything into the speaker? Check for signs of damage.

Also check the phone isn't in a silent mode or a do not disturb profile.
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Problem: How do I improve battery life? It's not very good at the moment.

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Solution 1: Try to shut down applications and functions when you're not using them. Charge the battery to full, don't remove it before it's fully charged and try not to leave it plugged in for too long after it has reached 100%.

The screen is a massive user of battery life, so turning down the brightness setting will make a big difference.
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Problem: The screen has a strange purple tint. Is it broken?

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Solution 1: It's not necessarily broken. Perform a system (software) update and see if that fixes it.
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Problem: The phone keeps restarting randomly. I can't get anything done because I keep having to sort it out after my phone reboots.

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Solution 1: There may be a few reasons for this. In a phone that had a removable memory card, I would say to take that out and try again without it (or reformat the card) but in this case I think it is possibly due to either (a) an application that is running in the background that is causing the reboot, or (b) a faulty component. For (a), try to shut down any applications that are currently running, particularly any that are new to your phone. For (b), try turning off all the additional functions on your phone and see if that stops the problem. If so, turn them on one by one until you find out what is the root of the problem. If not, feel how warm your phone is when it restarts - is it overheating?
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3 people also had this problem.

Problem: I have just changed my SIM plan on unlocked G2 from O2 to Tesco Mobile.
While using the O2 SIM 'network mode' displayed 4G option, now changing to Tesco on a 4G plan, the options are GSM/WCDMA auto, and not the 4G option, so I have a 4G plan but cannot connect to 4G.
Does anyone have any information they can share.

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Solution 1: I have now been informed by LG, that Tesco Mobile have not yet approved LG's 4G software, and until this is approved, I will not be able to get 4G on my handset with Tesco Mobile. Not sure how to or who to escalate this to, as the Tesco online and on phone support do not seem to understand. Anyone who has any ideas on who I should contact, the information would be great appreciated.
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4 people also had this problem.

Problem: Microphone malfunction.

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Solution 1: Check for a new software / firmware update for your phone. You might even have to do a factory reset if this doesn't work, but that is an absolute last resort.
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1 person also had this problem.

Problem: My phone is frozen and won't respond.

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Solution 1: Do a hard reset. Hold the power button down for ten seconds or so, or Google how to do a hard reset.
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0 people also had this problem.

Problem: hi I have just updated my phone to 4.4.2 and for some reason I have no 4g like I had before am on Tesco any advice

There are 0 comments on this problem.

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0 people also had this problem.

Problem: My lg g2 keeps saying my earphones are in and i never even put an earphone in. I plugged one in and unplugged it and still says an earphone is in also my lg keeps saying my lcd is damaged and been trying to figure out a way to fix this problem ive all ready reset my phone about 2 or 3 times and still does not work

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My lgg2 screen is a pretty purple and green and will not work. I can turn on and off, that's it.. Is there a way to do a hard shut down? There is no button of course. I tried pushing the down volume and on off button at the same and it turns off then turns on with the same purple screen. Is there anything I can do or do I need a new phone?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My LG G2 shows that I have 1 text message, but I have deleted them all. How do I clear the little red 1?

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My lg g2 has been working perfectly fine up untill i was texting and it crashed, then it was turning back on and all i get is the lg screen then it crashes again, and again, and again then it will finally turn on but once i go to swipe it to use it it crashes again. why? PLEASE HELPPPP

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: My lg g2 has been working perfectly fine up untill i was texting and it crashed, then it was turning back on and all i get is the lg screen then it crashes again, and again, and again then it will finally turn on but once i go to swipe it to use it it crashes again. why? PLEASE HELPPPP

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



2 people also had this problem.

Problem: Lg G2 is overheating. Already tried resetting the phone, also tried a factory reset. Still overheats.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: I dropped my LG G2 in water and now I can't touch some of the buttons.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: When i call people or,they call me they can not here me but,i here them how can i fix that????

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



2 people also had this problem.

Problem: My phone date and time keeps going wrong. I tried to disabled automatic date and time , lock the default time zone, but dont seems to work.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



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