Problem: The battery life is too short - the battery runs out quickly! This is a new phone, too!
There are 0 comments on this problem.
Solution 1:
Different phones have wildly different battery needs. Generally speaking, the bigger the screen and the more functions in use (e.g. bluetooth, wifi, gps etc), the faster your battery will run down. Google "Typical Battery life" for your phone and see what other people are getting. If you are getting much (more than about 40%) worse battery life and you have turned off all unnecessary applications, functions and services, your phone may have other issues and you should contact the manufacturer / your retailer to investigate further. 0 out of 0 people found this solution helpful.
Problem: I dropped my phone in water and now it's off. What do I do?
There are 0 comments on this problem.
Solution 1:
Cut the power. Do this now. Don't turn it on.
In an ideal world, you would remove the battery to make sure there is no power going through the phone. The two main types of damage you are likely to do to your phone if it's been exposed to water are: (1) Short circuit - power running though the phone could short circuit the electrical components inside. Cut the power immediately to minimise this risk. (2) Corrosion - the internals of the phone are not designed to come into contact with water and are likely to corrode more quickly. But there's not a lot you can do about this.
Best advice, remove the power and leave it a good, long time (days and days, not hours and hours) before you turn the phone on. If you are lucky and you cut the power in time, you might get away with it. Pour away any water you can that's trapped inside, then give the rest of the water enough time to evaporate away. 0 out of 0 people found this solution helpful.
Solution 1:
Have you checked how much storage space you have left? You might need to move some photos off your phone and onto your computer. 0 out of 0 people found this solution helpful.
Solution 1:
Obvious solution first - have you checked all of the different volume settings? Some phones have more than one volume setting and you might have to check the instructions to see if there are any other volume settings. If this is not the case, have you caused any damage to the speaker, by dropping the phone or inserting anything into the speaker? Check for signs of damage.
Also check the phone isn't in a silent mode or a do not disturb profile. 0 out of 0 people found this solution helpful.
Problem: How do I improve battery life? It's not very good at the moment.
There are 0 comments on this problem.
Solution 1:
Try to shut down applications and functions when you're not using them. Charge the battery to full, don't remove it before it's fully charged and try not to leave it plugged in for too long after it has reached 100%.
The screen is a massive user of battery life, so turning down the brightness setting will make a big difference. 0 out of 0 people found this solution helpful.
Problem: The phone keeps restarting randomly. I can't get anything done because I keep having to sort it out after my phone reboots.
There are 0 comments on this problem.
Solution 1:
There may be a few reasons for this. In a phone that had a removable memory card, I would say to take that out and try again without it (or reformat the card) but in this case I think it is possibly due to either (a) an application that is running in the background that is causing the reboot, or (b) a faulty component. For (a), try to shut down any applications that are currently running, particularly any that are new to your phone. For (b), try turning off all the additional functions on your phone and see if that stops the problem. If so, turn them on one by one until you find out what is the root of the problem. If not, feel how warm your phone is when it restarts - is it overheating? 0 out of 0 people found this solution helpful.
Problem: I have just changed my SIM plan on unlocked G2 from O2 to Tesco Mobile. While using the O2 SIM 'network mode' displayed 4G option, now changing to Tesco on a 4G plan, the options are GSM/WCDMA auto, and not the 4G option, so I have a 4G plan but cannot connect to 4G. Does anyone have any information they can share.
There are 0 comments on this problem.
Solution 1:
I have now been informed by LG, that Tesco Mobile have not yet approved LG's 4G software, and until this is approved, I will not be able to get 4G on my handset with Tesco Mobile. Not sure how to or who to escalate this to, as the Tesco online and on phone support do not seem to understand. Anyone who has any ideas on who I should contact, the information would be great appreciated. 0 out of 0 people found this solution helpful.
Solution 1:
Check for a new software / firmware update for your phone. You might even have to do a factory reset if this doesn't work, but that is an absolute last resort. 0 out of 2 people found this solution helpful.
Solution 1:
Do a hard reset. Hold the power button down for ten seconds or so, or Google how to do a hard reset. 0 out of 0 people found this solution helpful.
All problems on this page have been submitted and answered by users. If you have a problem with the LG G2, please submit it below and we'll post it here.
Can you help?
If you can solve a currently unsolved problem, please select the problem you can solve from the list below. Even if you can't solve it, you can still comment on problems if you think it would help.
Problem: My lg g2 keeps saying my earphones are in and i never even put an earphone in. I plugged one in and unplugged it and still says an earphone is in also my lg keeps saying my lcd is damaged and been trying to figure out a way to fix this problem ive all ready reset my phone about 2 or 3 times and still does not work
Problem: My lgg2 screen is a pretty purple and green and will not work. I can turn on and off, that's it.. Is there a way to do a hard shut down? There is no button of course. I tried pushing the down volume and on off button at the same and it turns off then turns on with the same purple screen. Is there anything I can do or do I need a new phone?
Problem: My lg g2 has been working perfectly fine up untill i was texting and it crashed, then it was turning back on and all i get is the lg screen then it crashes again, and again, and again then it will finally turn on but once i go to swipe it to use it it crashes again. why? PLEASE HELPPPP
Problem: My lg g2 has been working perfectly fine up untill i was texting and it crashed, then it was turning back on and all i get is the lg screen then it crashes again, and again, and again then it will finally turn on but once i go to swipe it to use it it crashes again. why? PLEASE HELPPPP
Even if your phone was advertised as being *free* on a contract, you are paying for it through your monthly payments and you have the same rights that you would had you bought any other electronic item - i.e. at least a year under the Sale of Goods Act.
You do not have to take what you are offered. Don't feel pressured into taking a phone you know nothing about. Check reviews online before you buy a new phone.
Make sure you understand how much you use your phone before you sign up to a new contract. If you only use 250 minutes a month, a 1,000 minute a month contract isn't going to be any good for you. Work out how much you need and look at plans around that amount.
Solutions suggested on this site are for informational purposes only; we accept no responsibility for any damage caused to your equipment as a result of following the advice shown here.