Mobile Phone and Smart Phone problems and solutions for the Nokia 301

Problem: The battery life is too short - the battery runs out quickly! This is a new phone, too!

Solution 1: Different phones have wildly different battery needs. Generally speaking, the bigger the screen and the more functions in use (e.g. bluetooth, wifi, gps etc), the faster your battery will run down. Google "Typical Battery life" for your phone and see what other people are getting. If you are getting much (more than about 40%) worse battery life and you have turned off all unnecessary applications, functions and services, your phone may have other issues and you should contact the manufacturer / your retailer to investigate further.
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Problem: I can't take any photos any more.

Solution 1: Have you checked how much storage space you have left? You might need to move some photos off your phone and onto your computer.
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Problem: The speaker doesn't work.

Solution 1: Obvious solution first - have you checked all of the different volume settings? Some phones have more than one volume setting and you might have to check the instructions to see if there are any other volume settings. If this is not the case, have you caused any damage to the speaker, by dropping the phone or inserting anything into the speaker? Check for signs of damage.

Also check the phone isn't in a silent mode or a do not disturb profile.
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Problem: How do I improve battery life? It's not very good at the moment.

Solution 1: Try to shut down applications and functions when you're not using them. Charge the battery to full, don't remove it before it's fully charged and try not to leave it plugged in for too long after it has reached 100%.

The screen is a massive user of battery life, so turning down the brightness setting will make a big difference.
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Problem: The screen has a strange purple tint. Is it broken?

Solution 1: It's not necessarily broken. Perform a system (software) update and see if that fixes it.
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Problem: The phone keeps restarting randomly. I can't get anything done because I keep having to sort it out after my phone reboots.

Solution 1: There may be a few reasons for this. In a phone that had a removable memory card, I would say to take that out and try again without it (or reformat the card) but in this case I think it is possibly due to either (a) an application that is running in the background that is causing the reboot, or (b) a faulty component. For (a), try to shut down any applications that are currently running, particularly any that are new to your phone. For (b), try turning off all the additional functions on your phone and see if that stops the problem. If so, turn them on one by one until you find out what is the root of the problem. If not, feel how warm your phone is when it restarts - is it overheating?
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Problem: when i turn my phone on, it makes the usual nokia logo, then it's all white and nothing on the display then blacks out, what's wrong with my phone?

Solution 1: I believe this is a software problem, try to update the software if you can
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Problem: my nokia 301 have a white line at bottom of screen like dead pixel, problem start after remove one pre install app. What cause that problem is that software or hardware

Solution 1: I believe that this may be a hardware problem or lcd problem. You might have to replace the screen.
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Problem: Silent mode works for text message but not for receiving calls

Solution 1: Completing a Factory Restore of the handset will resolve this issue.
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Problem: Microphone malfunction.

Solution 1: Check for a new software / firmware update for your phone. You might even have to do a factory reset if this doesn't work, but that is an absolute last resort.
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