All problems on this page have been submitted and answered by users. If you have a problem with the CAT B15, please submit it below and we'll post it here.
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Problem: I do not see an option to disable auto answer mode. I have not selected this option while wearing a headset and it always auto answers my calls. how do I disable this feature? I am constantly missing calls and this phone is my work phone
Problem: Hi! my GPS doesnt work, it runs but I cant get a position. other phones GPS are working but not mine. How do I fix this and what could have gone wrong?
Problem: My Cat B15 froze and I had to take out battery. It never came on again and repair shop say there is a problem with power IC and no spares available in South Africa. What can I do?
Problem: My Cat B15 froze and I had to take out battery. It never came on again and repair shop say there is a problem with power IC and no spares available in South Africa. What can I do?
Problem: phone overheats and drains battery- especially when playing games
very slow response generally- phone is ringing but screen still locked and cannot answer as it only answers on touchcreen. can one of the volume buttons be used to answer?
memory- moved all apps to SD card, and fotos but still comes up with low memery error. even installed DU speed Booster ( std on Huawei P7) to clean but does not help.
Problem: I have problems with my CAT B15. "Com.google.process.gapps, is stopped" pops up all the time, and I can´t connect with the internet via the simcard. The time on the phone is not correct anymore. I have tried to "Restart the phone by factory data", and when I get to the last step in the process, it doesn't work.
Even if your phone was advertised as being *free* on a contract, you are paying for it through your monthly payments and you have the same rights that you would had you bought any other electronic item - i.e. at least a year under the Sale of Goods Act.
You do not have to take what you are offered. Don't feel pressured into taking a phone you know nothing about. Check reviews online before you buy a new phone.
Make sure you understand how much you use your phone before you sign up to a new contract. If you only use 250 minutes a month, a 1,000 minute a month contract isn't going to be any good for you. Work out how much you need and look at plans around that amount.
Solutions suggested on this site are for informational purposes only; we accept no responsibility for any damage caused to your equipment as a result of following the advice shown here.