Doro PhoneEasy 612 overview

Number of problems: 33

Number of solved problems: 7

Number of unsolved problems: 26

Problem resolution: 21%

Compared to other mobile phones:

Doro PhoneEasy 612: Likelihood of getting a solution

Good 
Ranking: 58th out of 208
Most likely to get a solution:
HTC Salsa - problem resolution score of 100%
Least likely to get a solution:
Nokia Asha 206 - 8 out of 28 problems solved
Common problems with the Doro PhoneEasy 612
Unsolved problem list for the Doro PhoneEasy 612
(Click on a problem to comment or help)

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When someone calls the phone rings twice and then just beeps.


will not turn on


Been fine but last few weeks says camera module not ready = ???


New Doro Phoneeasy ... Everything seems ok except the camera. Trying to get into camera mode, all I get is a flashing ERROR sign and a 'Beeping' sound. Can anyone help solve this?


Camera frozen on screen cannot take photos


Hi, the new message light keep flashing and when I go in there is a message >pers when I open it there is a cross on the screen which says "not finished" and it does not give me the option to delete the message! this is anew phone> any ideas!!


I bought the Doro phone for my mom. Just recently, it stopped charging and says "invalid charger". Doro sent me a new charger but same error message. Any suggestions or is this now garbage? Doro does not want to help nor will they give me any suggestions. Another crappy phone that will now end up in the land fill!


Blank screen, illuminated bu no display or menu.

I have a brand new doro 612 which I fully carged for 3 hours this morning. On opening the flip case and swithcing in the screen illuminates but there is no display. I can dial out and phone rings when called. Without the display the phone is useless.


I have just bought a Doro PhoneEasy 612 and it will call mobiles fine, however when i try calling landlines there is no calling sound, even when the landline is answered they cannot hear me and I cannot hear them.


My Doro Phone Easy 612 is continually showing SOS calls only. I am not receiving calls or texts. This happened suddenly 2 days ago. It is fully charged and plenty of credit on it. Would appreciate help. Thank you. JM



Solutions for the Doro PhoneEasy 612
3 people also had this problem.

Problem: My phone works fine, Except that if I select "camera" the whole phone freezes and the only way to unfreeze it is to remove/replace the battery, help, please!

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Solution 1: I had this problem with the phone it was due to memory issues, the camera worked again after I deleted about 5 photos.
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4 people also had this problem.

Problem: My Doro 612 has the problem that when I went use it the screen was blank and white in colour I removed the battery to reboot but nothing I have done works, has the screen gone and cannot be used any more can you help. Thank You

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Solution 1: I had the same problem with my Doro 612 which was only 13 months old. I took the phone to a mobile repair shop and was told that it needed a new LCD screen. The cost for the part and labour was going to be expensive so was advised just to buy a new phone. I was annoyed at the technical support at Doro as they did not reply to my email when I told them of the problem.
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3 people also had this problem.

Problem: When adding a new contact I am only getting the option of a mobile number to add. There is no home or office listed. Any ideas why this is happening?

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Solution 1: Go into settings and change phone book storage to phone from sim or visa versa
1 out of 1 person found this solution helpful.
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There is 1 comment on this solution. Show/Hide
- Make sure you store entries on the phone and not the SIM Card which will only allow a single entry classed as mobile.
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1 person also had this problem.

Problem: I got the doro 612 easy phone for my grandad due to him being hard of hearing but the phone keeps reducing its ring volume on its own how do I stop this as I'm having to keep turning it up to full then after a few calls it's on lowest volume again

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Solution 1: The volume control for the 612 is on the side. It is quite possible that he is accidentally turning down the volume when he picks up and holds the phone.
The volume can be adjusted during a call without going into the menu. I suggest you practice this with him when you are there.
I say this from experience because my friend (partially sighted) was doing it. She thought the phone was broken because she could not hear anybody.
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Solution 2: The volume control for the 612 is on the side. It is quite possible that he is accidentally turning down the volume when he picks up and holds the phone.
The volume can be adjusted during a call without going into the menu. I suggest you practice this with him when you are there.
I say this from experience because my friend (partially sighted) was doing it. She thought the phone was broken because she could not hear anybody.
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Jump to page: [1] [2] [3] [4] [5] [6] [7] [8] [9]
0 people also had this problem.

Problem: When someone calls the phone rings twice and then just beeps.

There are 0 comments on this problem.

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0 people also had this problem.

Problem: will not turn on

There are 0 comments on this problem.

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2 people also had this problem.

Problem: Been fine but last few weeks says camera module not ready = ???

There are 0 comments on this problem.

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1 person also had this problem.

Problem: New Doro Phoneeasy ... Everything seems ok except the camera. Trying to get into camera mode, all I get is a flashing ERROR sign and a 'Beeping' sound. Can anyone help solve this?

There are 0 comments on this problem.

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0 people also had this problem.

Problem: Camera frozen on screen cannot take photos

There are 0 comments on this problem.

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0 people also had this problem.

Problem: Hi, the new message light keep flashing and when I go in there is a message >pers when I open it there is a cross on the screen which says "not finished" and it does not give me the option to delete the message! this is anew phone> any ideas!!

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: I bought the Doro phone for my mom. Just recently, it stopped charging and says "invalid charger". Doro sent me a new charger but same error message. Any suggestions or is this now garbage? Doro does not want to help nor will they give me any suggestions. Another crappy phone that will now end up in the land fill!

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: Blank screen, illuminated bu no display or menu.

I have a brand new doro 612 which I fully carged for 3 hours this morning. On opening the flip case and swithcing in the screen illuminates but there is no display. I can dial out and phone rings when called. Without the display the phone is useless.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



0 people also had this problem.

Problem: I have just bought a Doro PhoneEasy 612 and it will call mobiles fine, however when i try calling landlines there is no calling sound, even when the landline is answered they cannot hear me and I cannot hear them.

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



1 person also had this problem.

Problem: My Doro Phone Easy 612 is continually showing SOS calls only. I am not receiving calls or texts. This happened suddenly 2 days ago. It is fully charged and plenty of credit on it. Would appreciate help. Thank you. JM

There are 0 comments on this problem.

Post solution, add your comments or receive notifications



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