Problem: The phone keeps restarting randomly. I can't get anything done because I keep having to sort it out after my phone reboots.
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Solution 1:
A hard reset could help And if the hard reset won't help go back to the shop and explain the problem 1 out of 1 person found this solution helpful.
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Solution 2:
The battery may be somewhat "loose" so when you put the phone down it temporarily loses power and then subsequently reboots. Try placing some paper or tape on the battery to make a tighter fit. 0 out of 0 people found this solution helpful.
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Solution 3:
There may be a few reasons for this. In a phone that had a removable memory card, I would say to take that out and try again without it (or reformat the card) but in this case I think it is possibly due to either (a) an application that is running in the background that is causing the reboot, or (b) a faulty component. For (a), try to shut down any applications that are currently running, particularly any that are new to your phone. For (b), try turning off all the additional functions on your phone and see if that stops the problem. If so, turn them on one by one until you find out what is the root of the problem. If not, feel how warm your phone is when it restarts - is it overheating? 0 out of 0 people found this solution helpful.
Solution 1:
In my case it was VIBER who made the mic go off. When I uninstalled viber everything was OK again. 1 out of 1 person found this solution helpful.
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Solution 2:
Check for a new software / firmware update for your phone. You might even have to do a factory reset if this doesn't work, but that is an absolute last resort. 0 out of 0 people found this solution helpful.
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Even if your phone was advertised as being *free* on a contract, you are paying for it through your monthly payments and you have the same rights that you would had you bought any other electronic item - i.e. at least a year under the Sale of Goods Act.
You do not have to take what you are offered. Don't feel pressured into taking a phone you know nothing about. Check reviews online before you buy a new phone.
Make sure you understand how much you use your phone before you sign up to a new contract. If you only use 250 minutes a month, a 1,000 minute a month contract isn't going to be any good for you. Work out how much you need and look at plans around that amount.
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